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Shipping Information

What do we ship?

Bible Study Media, Inc. ships Christian books and small group resources.

When do we ship?

Bible Study Media, Inc. ships on the next business day after the order is received. Allow 2-7 days for delivery once shipping is complete depending on the method of shipping chosen at checkout. Tracking information is retained and available if requested. For the status of your order, please contact Bible Study Media, Inc. at info@biblestudymedia.com.

Where do we ship to?

Bible Study Media, Inc. will ship in the Continental USA and globally. 

How do we ship?

Bible Study Media, Inc. will only ship USPS. Select your option in Checkout. If you order in bulk we ship via USPS Ground.

Shipping times are generally one to a few business days within the Continental United States, depending on the time of year.  Please check the shipping times with www.USPS.com. Our company is very confident in the USPS system and we have had much success shipping with the USPS.

Can I ship to another address?

You will be able to ship to another address during the checkout process. 
Please enter the proper address, as we are not responsible for lost items due to incorrect addresses. Please see above for more information.  One shipping address per order.

How do I know when I will receive my order?

You will receive an automatic email after your order has been placed with your order number and invoice. We require a valid email so that you receive this information and can contact you with any difficulties with your order. It's important to note that some email services may screen emails and our confirmation email may go to your SPAM folder. Please add us to your address book to avoid this.

Rates to ship?

We draw USPS shipping rates directly from the USPS, and they are automatically calculated based on your location and your choice of shipping method.

Is pickup an option?

No, sorry!


International shipping and return information

International orders, we ship USPS First Class International Mail without tracking. Please feel free to ask questions prior to ordering, as we do not accept returns on items.

Please feel free to ask questions prior to ordering, as we do not accept returns on any items. It is important to note that undeliverable packages or packages that go unclaimed by the customer will not be refunded. We reserve the right to charge for additional shipping should your package return to us. We also reserve the right to refuse returns. Any package sent back to us without express written permission will result in it being treated as abandoned property. 

International Customs information

We collect postage that simply covers our cost of shipping and handling from the United States via USPS First Class International Mail. We DO NOT collect any other duties or fees. All customs duty fees and taxes are the responsibility of the buyer. Customs duties, taxes, VAT, brokerage fees, or tariffs could be applied to your package at the discretion of your local customs officers or post office and we have absolutely no control over this, nor do we know how much will be collected from you. We also do not have any control over customs or the packages that they may randomly inspect, and cannot guarantee that your puzzle will or will not be subject to searches through customs. We can tell you that our products that we ship no more likely to be inspected than any other package.

Please feel free to ask questions prior to ordering, as we do not accept returns on any items. PLEASE see international shipping information prior to ordering.